Jinsi ya kutatua tatizo la wateja?

Jioni tulipata whatsapp ya mteja wa Kiafrika kutuma picha ya 15 kg / m mwanga chuma reli ya pamoja bar.

Mazungumzo yetu kama ilivyo hapa chini:

Hujambo, bro, Nimeuona ujumbe wako tu, Tatizo ni nini?

Mteja: Kichwa cha bolt hakitoshei kwenye sahani ya pamoja.

Normally face this problem, and in sleeping time, most people might answer client that this does not affect the usage effect. But we felt that client must be not satisfied this answer, because they understand this too, if they thought so, they will not ask us this question. So we tell client that tomorrow will ask this question then answer them.

Next morning we asked the supplier, their response same as we thought before, this does not affect the usage.

We did not give up this question, and request them take picture to us to check it again, they send the pictures as below:

From these pictures we found the reason, client put both joint bar to inverse direction, the groove should be installed to inside not to outside. Kwa njia hii, bolt head never has that problem again.

Now we found the design is very high class and deliberately, as we knew that the web of 15 kg/m rail is very thin, only less than 8.33mm, by this way the strength only press to head and bottom not to web, can change the web’s stress force to tensile force, help web to support impact force, how deliberate design it is! But if you put the groove to outside, not only the bolt head can’t close the joint bar, but also the web of rail will face too much pressure from the fishplate.

This little matter tell us that never can’t simple to answer customer’s question, if you pay attention to everything, you will have new discovery. This is not only our serious attitude for work, but also be the respect for customer.

We can supply the railroad rail fasteners as below, matumaini mteja wetu heshima kujisikia huru kuwasiliana nasi: [email protected].

Bolt ya Samaki: 22×135, 24×135, 24×145
Bolt ya Samaki ya Juu: 22×135, 24×135, 24×145
Insulated Bolt: 22×160, 24×160, 24×170
T aina bolt: M24x110
Flat Washer: 6×25×50
Spring Washer: 20×8, 24×8, 26×8
Double Spring Washer: 26×8
Screw Spike: M22x185, M24x195
Spike ya screw ya kichwa cha mraba: 22×145, 22×155, 22×165
Spike ya screw ya Hexagon: 22×145, 22×155, 22×165, 22×185, 22×195
Spike ya Mbwa: 16×16×165mm, 8x8x80mm, 10x10x100mm
Gauge Apron: 10#, 13#, 14#, 20#
Antiseptic gauge apron: 10#
Sahani ya msingi ya chuma / sahani ya msingi: Kwa aina yoyote ya reli
Nanga ya reli: Kwa aina yoyote ya reli
Mpira tie sahani: Kwa aina yoyote ya reli
Klipu ya reli ya Sonic: A, Aina B
Klipu ya reli ya Sonic: Aina mbaya ya SKL
Sehemu ya reli ya Antiseptic Sonic: Aina ya G, Aina ya W, Aina B
Nylon apron block: Aina ya V, 0-4#, 2-6#
Insulated Reli Gauge Rod: ¢ 32, ¢ 36
Fimbo ya Reli ya Gauge: ¢ 32, ¢ 36
Bamba la samaki: 43Kilo, 50Kilo, 60Kilo, 75Kilo, BS60, BS75R, BS80A, BS90A na kadhalika.
Insulated samakiplate: 43, 50, 60, 75, UIC60, UIC54 n.k.


Huduma ya Mtandaoni
Gumzo la Moja kwa Moja