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If we meet customer’s technical problem, how to solve it? (IV)

After a while, his wife called me, our talking content as below: She: “Hi, Mr. Su, I had chatted with you about this business very long time, we really want to do this business with you, we had found out that remanent cut rebar, really has magnetism. We found the reason is that our worker cut it by industrial scissor to make the magnetism, in fact, should use cutting machine to cut it.” This is opposite explaining than her husband. [...]

If we meet customer’s technical problem, how to solve it? (III)

But whole day we consider this problem: Face so little trouble, they are so poor to solve this problem, if we do big business with them, maybe face other problem too, if they make trouble to us, that time will have big problem. Then we began to try to find another supplier instead of them. If you have pressure, you will do everything very high efficiency, after talked with several company, we found a cheaper and more professional supplier. Under [...]

If we meet customer’s technical problem, how to solve it? (II)

I called to him by wechat again, but refused, I had to leave message to him: “We just want you to explain and solve this problem, if you refuse to talk with us, the character will be different, we must solve this problem, you’ll undertake this result.” Then he had to call to us, our talked record as below: He: “Young people, because you don’t have any general knowledge, we don’t want to talk to you, and don’t do business [...]

If we meet customer’s technical problem, how to solve it? (I)

One customer wants to but 304L stainless rebar, they are very pay attention to the material can’t have magnetism, let’s us to send a sample for inspection. We had confirmed with our supplier that the material must be without magnetism, they asked us three hundred CNY for this sample charge, maybe they faced a lot of people only ask sample, then did not do business, we understood this meaning. We paid this money to them, they sent the sample to express [...]

DIN536 A150/A120/A100/A75/A65/A55/A45 crane rail usage

DIN536 A150/A120/A100/A75/A65/A55/A45 crane rail is used for crane run, overhead crane moving, harbors and wharf crane moving rail, also be used for transformer moving or pier ground crane running. The material is 900A, hardness is more than HB260, min 880 N/mm2, length is 12 meters. This standard crane rail has very wide bottom, most traditional developed countries like to use this crane rail, but the cost is higher than Chinese standard QU crane rail (or named GOST KP crane rail), [...]

How to solve customer’s problem?

In the evening we got an African customer’s whatsapp to send a picture of 15 kg/m light steel rail joint bar. Our dialogue as below: Hi, bro, just have seen your message, what is the problem? Client: The bolt head doesn’t fit in the joint plate. Normally face this problem, and in sleeping time, most people might answer client that this does not affect the usage effect. But we felt that client must be not satisfied this answer, because they understand this too, [...]

Why TB/T 2344 60kg rail was updated to 60N railway steel rail?

Chinese TB/T 2344 standard 60kg rail is widely used for Chinese express railway rail that running speed over 350 km/h, after long term using, the technicist found that the both edge of rail head always be abrased after one year, and the wheel hub also be abrased much more too. So they reduce the width of P60 rail head from 73mm to 70.8mm, the radian more near wheel hub, so as to reduce the abrasion. Please compare the drawing as [...]

FAQ about how to do business with us

Q: What’s included in the service range and what is your core value? A: Our service mainly refers to quality products, competitive price and good service for resourcing, inspection, shipment loading, and installation guidance. Our core value is “Good product, good price, good service.” Q: What’s your offer validity period? A: This will be decided by steel price, exchange rate and sea freight charge, normally we can keep 10 days for you, but sometime will be changed a few days. If you want to place [...]

Introduction of Shanghai Yueqi Industrial Co., Ltd

Shanghai Yueqi industrial co., ltd located in Baoshan area of Shanghai city, near the famous Baosteel Corporation. We were founded the year of 2011. We were long term supplier of Aluminum Corporation of China (Chinalco) and other large-scale state enterprise. We are comprehensive enterprise of steel products on the trading, machining and transportation. We recommend our best Steel rails, Cathode flat steels and Special steel products to the countries of Belt & Road area. We have enough financial ability and [...]

Choose T/T or L/C for steel rail business?

Most steel rail business all be bigger amount trading, normally should use L/C, but L/C will increase the operation cost, if we believe each other,  T/T will be conveniency and easy to operate. Since COVID-19, a lot of country faced poor situation of economy, some country and area don’t follow the international rule, plus their government support them, they can take the goods without bill of lading and other documents, especially in India and South America area, so our freight forwarder [...]