I called to him by wechat again, but refused, I had to leave message to him: “We just want you to explain and solve this problem, if you refuse to talk with us, the character will be different, we must solve this problem, you’ll undertake this result.” Then he had to call to us, our talked record as below:
He: “Young people, because you don’t have any general knowledge, we don’t want to talk to you, and don’t do business with you. The reason is that the worker cut it by cutting machine, then get the magnetism, you should understand this.”
Me: “If this is correct, this should be special technology in this field, not common technology, you should explain to us patiently, not refuse to talk with us simply. You ask me young people, how old are you?”
He: “I’m thirty years old.”
Me: “Wow, I’m older than you more than twenty years, you call me young people, and say such language to me.”
He: “Sorry, I thought you are very young, never thought you are more than fifty years old. I’m sorry very much, you can confirm with your customer to cut the end by industrial scissor, then test it again.”
Me: “You told us without magnetism very much, you should pay attention to this, and don’t cut it by this way.”
We believed they are professional in this field, then tell customer this reason.
Remark: Our major products are railway steel rail and fasteners, some time we also help our customer to purchase related products.
